UK flights · 18 routes · 12,844 flights · source: UK CAA
Norwegian arrives late
21%of the time on its UK routes (15+ min late).
This is history, not a promise — your specific flight could well be on time.
Was your Norwegian flight delayed 3+ hours?
If you arrived 3+ hours late — or were cancelled at short notice — flying Norwegian from the UK, you may be owed up to £520 under UK261 (€600 under EU261). It doesn't depend on what you paid for the ticket — only the flight distance and the cause.
You don't need anyone to do this for you — Norwegian pays you directly and you keep 100%:
Confirm you qualify — run the 1-minute checker for your likely amount.
Write to Norwegian — email their customer-relations team with your booking reference, flight number, date and how late you arrived, stating you're claiming under UK261 (or EU261).
If they refuse or go quiet — escalate to the UK CAA (or the relevant national body) or a small-claims process.
Rather not chase Norwegian yourself? A no-win-no-fee partner does the whole thing and keeps about 35% if it wins — so on a £520 claim you'd keep around £338. Less money, zero hassle. Full guide →
About 21% of Norwegian's UK flights arrive late (15+ minutes), across 18 routes and 12,844 flights in the latest UK CAA data.
Can I get compensation if my Norwegian flight was delayed?
Yes, if you arrived 3+ hours late on a flight from the UK (or into the UK/EU on Norwegian) and the cause was within the airline's control, you may be owed up to £520 under UK261 or €600 under EU261. Weather and air-traffic strikes don't qualify.
How do I claim compensation from Norwegian?
You can claim it yourself for free: email Norwegian's customer-relations team citing UK261/EU261, your flight number, date and how late you arrived. If they refuse, escalate to the CAA. Or a no-win-no-fee partner can handle it for roughly 35% of the payout.
Which Norwegian route is most delayed?
Manchester → Copenhagen is Norwegian's least punctual UK route (delayed 49%), while Gatwick → Billund is the most on-time (14%).
Delay figures are historical, from public UK CAA punctuality data — not a forecast for your flight. Compensation info is general guidance, not legal advice; we're not a law firm. Rules and amounts can change.