Air India arrives late
57%of the time on its UK routes (15+ min late).
This is history, not a promise — your specific flight could well be on time.
Was your Air India flight delayed 3+ hours?
If you arrived 3+ hours late — or were cancelled at short notice — flying Air India from the UK, you may be owed up to £520 under UK261 (€600 under EU261). It doesn't depend on what you paid for the ticket — only the flight distance and the cause.
Check what you're owed →How to claim compensation from Air India
You don't need anyone to do this for you — Air India pays you directly and you keep 100%:
- Confirm you qualify — run the 1-minute checker for your likely amount.
- Write to Air India — email their customer-relations team with your booking reference, flight number, date and how late you arrived, stating you're claiming under UK261 (or EU261).
- If they refuse or go quiet — escalate to the UK CAA (or the relevant national body) or a small-claims process.
Rather not chase Air India yourself? A no-win-no-fee partner does the whole thing and keeps about 35% if it wins — so on a £520 claim you'd keep around £338. Less money, zero hassle. Full guide →
Frequently asked
How often is Air India delayed?
About 57% of Air India's UK flights arrive late (15+ minutes), across 7 routes and 5,894 flights in the latest UK CAA data.
Can I get compensation if my Air India flight was delayed or cancelled?
Yes, if you arrived 3+ hours late on a flight from the UK (or into the UK/EU on Air India) and the cause was within the airline's control, you may be owed up to £520 under UK261 or €600 under EU261. Weather and air-traffic strikes don't qualify.
Air India cancelled my flight — am I owed compensation?
Yes, cancellations are covered the same way as long delays. If Air India cancelled with less than 14 days' notice and your replacement flight arrived 3+ hours later (or you weren't rebooked at all), you're entitled to the same amount as a delay claim — up to £520 under UK261 or €600 under EU261 — unless the cause was outside the airline's control.
How do I claim compensation from Air India for a delayed or cancelled flight?
You can claim it yourself for free: email Air India's customer-relations team citing UK261/EU261, your flight number, date, and how late you arrived (or that it was cancelled). If they refuse, escalate to the CAA. Or a no-win-no-fee partner can handle it for roughly 35% of the payout.
Which Air India route is most delayed?
Heathrow → Delhi is Air India's least punctual UK route (delayed 67%), while Gatwick → Ahmedabad is the most on-time (38%).
Delay figures are historical, from public UK CAA punctuality data — not a forecast for your flight. Compensation info is general guidance, not legal advice; we're not a law firm. Rules and amounts can change.